Zalora ID Reviews
(Rated by 1834 users)
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Are you looking for ways to save money when shopping at Zalora ID. Our Zalora ID coupon codes can help you do just that! Over 1834 customers have already used our coupons to save an average of $59 with Zalora ID discount codes. There are currently 30 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality5.0
- Shipping & Delivery4.5
- Return Policy4.5
- Customer Service5.0
- Good Value5.0
Recent Customer Reviews (12)
Ortsa Inarkaevich
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August Mikkelsen
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Solaine Beaudoin
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Emily Jørgensen
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Laura Kuster
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Jesus Graves
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René Reiniger
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Jefferson Snow
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Marissa Berg
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Luca Connor
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Payment Methods
Accepted Payment Options:
Prices for items on Zalora.co.id vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Zalora ID credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Zalora ID Pros & Cons
Pros
1
Wide Range of Products: Offers a variety of apparel, accessories, shoes, and beauty products for men, women, and kids.
2
International and Local Brands: Provides users with both international brands and local brands.
3
Fast Delivery: Delivers products within 1-3 working days.
4
Free Delivery: Offers free delivery on certain conditions.
5
Multiple Payment Methods: Provides multiple payment methods along with cash-on-delivery.
6
30-Day Free Return Policy: Allows customers to return products if they are unlikely to own them.
7
Customer Service: Has a customer service consultant for solving customer issues.
8
User-Friendly Interface: The website’s user interface is intuitive and easy to navigate, allowing customers to browse and purchase products quickly and efficiently.
CONS
1
Poor Customer Service: Some customers have reported poor customer service, including delayed responses and unhelpful support.
2
Delivery Issues: There have been complaints about delayed deliveries and missing parcels.
3
Tracking Issues: Some customers have reported difficulties in tracking their items.
4
Exchange and Refund Problems: There have been instances where customers were unable to exchange or return items, such as the wrong size of shoes.
Zalora ID Features and Benefits
Features
Wide range of products
Offers a variety of apparel, accessories, shoes, and beauty products for men, women, and kids.
International and local brands
Provides users with both international brands and local brands.
Fast delivery
Provides the fastest delivery within just 1-3 working days, with next-day delivery in Jabodetabek and up to 5 days outside.
Free delivery
Offers free delivery on certain conditions, including unlimited free and faster delivery for ZALORA VIP members.
Multiple payment methods
Provides multiple payment methods along with cash-on-delivery, including credit cards, wire transfer, wallet credits, Maybank QRPay & DuitNow QR, Touch 'n Go E-Wallet, and Atome Instalment.
30-day free return policy
Allows customers to return products within 30 days of receipt if unlikely to own them, except for non-returnable items, with items inspected within 5 working days.
Customer service
Has a customer services consultant for solving customer issues.
User-friendly interface
The website’s user interface is intuitive and easy to navigate, allowing customers to browse and purchase products quickly and efficiently.
Tailored product set
Utilizes customers’ behavior data to understand supply and demand, and build up a tailored product set in each market.
Efficient customer targeting
Being online gives Zalora the opportunity to target potential customers efficiently through various online advertising tools available.
Discounts
Up to 80% off on a wide range of items, including clothing, accessories, and beauty products.
Promotions
Special deals such as 50% off on dresses and up to 70% off on sports items.