Zalora ID Reviews

Zalora.co.id offers a variety of discounts and promotions on fashion and lifestyle products. Customers can find sales up to 80% off on a wide range of items, including clothing, accessories, and beauty products. The website features products from both local and international brands, and provides free shipping across Indonesia. Additionally, there are special deals such as 50% off on dresses and up to 70% off on sports items. Shoppers can also enjoy benefits like free returns and unlimited free and faster delivery for ZALORA VIP members. The platform ensures that all products are original and guaranteed for quality.

Zalora.co.id provides a variety of payment options to accommodate different preferences. Customers can pay using Credit cards, Wire transfer, or Wallet credits on the GFG Ads platform. For other payment methods, an invoice will be issued by Zalora's finance team. Additionally, the platform supports contactless and cashless COD through Maybank QRPay & DuitNow QR, Touch 'n Go E-Wallet, Maybank EzyPay for instalment payments, GrabPay and GrabPay Later, as well as Atome Instalment. Shoppers can also choose to split purchases into three, zero-interest payments during the checkout process, particularly on ZALORA’s mobile app.

Zalora.co.id offers a 30-day return policy for products, except for those in the non-returnable category. Customers are advised to ensure the Return Form is included with the return package, and items must be returned within 30 days of receipt. Products should be tried on but not damaged, and shoes should be tested on a clean indoor surface. Price tags must remain intact, and shoes must be returned in their original box. The Quality Control team will inspect the returned items, aiming to process returns within 5 working days. Customers are responsible for ensuring the safe return of products to the warehouse and may bear the return costs. It's recommended to use a reliable courier service with tracking capabilities. For shipping, Zalora strives to deliver promptly but cannot guarantee delivery times. Deliveries within Jabodetabek are typically made the day after purchase confirmation, while deliveries outside this area may take up to 5 days. International shipping may add an additional 5 days to the delivery time. Customers will receive a confirmation email upon purchase completion, and Zalora is not liable for any losses due to untimely delivery. If unable to receive the delivery, Zalora will leave a card or contact for rescheduling or direct collection from the courier service. Customers are encouraged to inspect the goods upon delivery for any damages or discrepancies.

Electronics are available on Zalora.co.id, with sales up to 90% off. Shoppers can enjoy a variety of electronic devices for lifestyle needs during the ZALORAYA 2024 Sale. The platform offers Buy Now Pay Later options, 30 days free return, and free shipping under certain terms and conditions.